PRIVACY POLICY
Aure Collective Privacy Policy
Effective Date: January 1, 2026
IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA
Aure Collective ("we," "our," or "us") is committed to protecting your privacy and safeguarding your personal information.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors that provide support services, such as customer service, appointment scheduling, payment processing, website hosting, and SMS delivery providers, is permitted solely to support the services we provide. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
1. Information We Collect
We may collect personal information when you visit our website, complete a form, schedule an appointment, purchase our products or services, communicate with us, or otherwise interact with Aure Collective.
Personal Information
We may collect:
Full name
Email address
Mobile phone number
Mailing or billing address
Company name (if applicable)
Payment information when purchasing products or services
Appointment details
Communication preferences
SMS consent records
Email marketing consent records
Opt-in timestamps and consent history for all communication channels
Automatically Collected Information
When you visit our website, we may automatically collect:
IP address
Browser type and version
Device type
Operating system
Pages viewed
Time spent on our website
Referring website
Geographic location (when available)
Website usage statistics
Customer Communications
We may also retain records of:
Customer inquiries
Emails
SMS conversations
Appointment history
Customer support requests
Service history
Feedback and reviews
2. How We Use Your Information
We use the information we collect to:
Provide requested services
Process purchases and payments
Schedule appointments
Respond to inquiries
Deliver customer support
Send appointment reminders
Send requested information
Deliver promotional communications where consent has been provided
Improve our products and services
Personalize your experience
Improve website performance
Prevent fraud and unauthorized activity
Maintain records of communication preferences and consent
Comply with applicable laws and regulations
3. SMS Messaging & Compliance
Text Message Program Terms & Conditions
If you choose to opt into SMS communications from Aure Collective, you agree to receive text messages related to our services, including but not limited to:
Appointment reminders
Scheduling confirmations
Customer support messages
Service updates
Promotional offers (only where consent has been provided)
Opt-In & Consent
SMS messages are only sent after you have explicitly opted in.
We maintain timestamped records of all SMS opt-in actions.
Your consent is not a condition of purchasing any goods or services.
We comply with the Telephone Consumer Protection Act (TCPA), CTIA Messaging Principles, and all applicable federal and state laws.
Opt-Out Instructions
You may opt out of SMS communications at any time by replying:
STOP
After opting out, you will receive one final confirmation message, and no additional SMS messages will be sent unless you provide new consent.
Opt-out requests are processed promptly.
Help
Reply:
HELP
for assistance, or contact us at:
Message Frequency
Message frequency varies depending on your interactions with our business.
Carrier Disclaimer
Message and data rates may apply.
Wireless carriers are not liable for delayed or undelivered messages.
SMS Data Protection Statement
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, appointment scheduling, payment processing, website hosting, and SMS platform providers, is permitted solely to support our business operations. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We maintain records of SMS consent and implement reasonable administrative, technical, and physical safeguards to protect this information.
4. Information Sharing & Disclosure
We do not sell, rent, or trade your personal information.
We also never sell, rent, or disclose mobile phone numbers or SMS consent information to third parties or affiliates for marketing or promotional purposes.
We may share information only in the following situations:
Service Providers
We may share information with trusted vendors who assist us with:
Payment processing
Appointment scheduling
Website hosting
CRM services
Email delivery
SMS delivery providers
Customer support
These providers are contractually obligated to protect your information and may only use it to perform services on our behalf.
Legal Requirements
We may disclose information when required to:
Comply with applicable laws
Respond to lawful court orders
Protect our legal rights
Prevent fraud
Protect the safety of users
Business Transfers
If Aure Collective is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction while remaining subject to this Privacy Policy.
Text messaging originator opt-in data and consent will never be transferred or shared for marketing purposes.
5. Data Security
We implement commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, misuse, alteration, or destruction.
Our security practices include:
Encryption of sensitive information during transmission
Secure cloud hosting environments
Access controls and authentication procedures
Regular software updates
Security monitoring
Employee access restrictions
Secure backups
Disaster recovery procedures
Routine security assessments
While we take reasonable precautions to safeguard your information, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.
6. Cookies, Tracking Technologies & Analytics
Our website uses cookies and similar tracking technologies to improve your browsing experience and better understand how visitors use our website.
These technologies may include:
Browser cookies
Pixels
Web beacons
Google Analytics
Meta Pixel
Similar analytics and advertising technologies
We use these technologies to:
Remember your preferences
Improve website functionality
Analyze website traffic
Measure marketing effectiveness
Personalize content
Improve security
Enhance user experience
You may disable cookies through your browser settings; however, certain website features may not function properly.
7. Your Rights & Choices
Depending on applicable law, you may have the right to:
Access your personal information
Correct inaccurate information
Request deletion of your information
Withdraw consent
Opt out of marketing emails
Opt out of SMS communications by replying STOP
Request information about how your data is processed
File a complaint with the appropriate regulatory authority
To exercise these rights, please contact us using the information below.
8. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices of those websites and encourage you to review their individual privacy policies.
This Privacy Policy applies only to information collected by Aure Collective.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, legal requirements, or services.
The most current version will always be posted on our website with the updated Effective Date.
Your continued use of our website after changes become effective constitutes acceptance of the revised Privacy Policy.
10. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us.
Aure Collective
Phone:
Email: [email protected]
Website:
By accessing our website, submitting your information, purchasing our services, or using our services, you acknowledge that you have read and agree to this Privacy Policy.